Dear forum,

I am glad to have found this wonderful forum on project management.

I need your help in understanding some of the following terms:

1. How to differentiate who is the project Initiator, Sponsor and customer or users?

2. Who provides the official acceptance of the Deliverables? Sponsor or customer? My understanding is the sponsor who is advised by the pm. But then should it not be the customer who accepts? Or is it the customer accepts the Product and not the deliverables?