Guys,

Could you please assist with the following PMP questions, they are not exact quotations as I don't have the source access here:

1. How does the  Ishikawa diagram ends:

A) Problem, B) Defect, C) Root-cause, D) Effect

- I know it's a fishbone (cause-and-effect) diagram, does it mean it ends with the 'effect'? Wikipedia shows Defect and also Problem on one image.. A total confusion here.