3 PMP questions I can't find a definite answer to
Could you please assist with the following PMP questions, they are not exact quotations as I don't have the source access here:
1. How does the Ishikawa diagram ends:
A) Problem, B) Defect, C) Root-cause, D) Effect
- I know it's a fishbone (cause-and-effect) diagram, does it mean it ends with the 'effect'? Wikipedia shows Defect and also Problem on one image.. A total confusion here.
2. Your project is ongoing and you attend a party where one stakeholder from sales is telling you he is not informed about the project progress often enough. What is the best action:
A. Update the Comm. Plan for all stakeholders, B) update comm plan for this particular stakeholder, C) send him the latest comm, D) report it to the sponsor (I assume B is the answer - please advise).
3. You've just completed the project and the product/service is ready but you're still not sure about its quality. What is the best next step:
A) Inspection, B) Quality Audit, C) Quality Assurance, D) Quality Control ( is it Quality Audit)?