Question on conflict resolution - Scordo
Submitted by philzs on Sun, 12/21/2014 - 21:43
As project manager, you scheduled a status update meeting. During the meeting, a problem developed and the group discussed it. The day after the meeting, Kevin approached you and expressed his concerned that the problem was not really resolved. After thinking about it, he felt that his concerns were still valid and should be addressed. what conflict resolution method was likely used at the status meeting.
A. Smoothing
B. Foircing
C. Withdrawal
D. Collaboration
I would like to have your comment on this question, to undersdand how to answer the question
thanks
Forums:


admin
Mon, 12/22/2014 - 03:33
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Since the group discussion
Since the group discussion happened and problem is still not resolved its possible that Kevin Withrawed from the argument at that point to avoid conflict.
mailsvee
Mon, 12/22/2014 - 08:31
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Smoothing
In Smoothing the problem will resurface, the solution is just for temporary.
Shaan23
Tue, 12/23/2014 - 18:43
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Smoothing
Smoothing seems the correct answer. As conflicts are actually not resolved by smoothing, it is a temporary solution.
philzs
Tue, 12/23/2014 - 20:33
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the Answer is smoothing,
the Answer is smoothing,
thanks to help me understand the way to answer..
With smoothing, the problem is not resolved.. thanks