Can we expect questions related to theories

 Hi All,

In various sample tests I have seen questions related to various theories. Like which belong to which theory and whose theory it is.I am having difficulties in remembering all these theories.

I am wondering do we really get such questions in actual exam?

Yes, these theories will show up for sure. There will be questions about the theories of

- quality (Deming, Crosby, ...)

- motivation (Herzberg, McClelland, McGregor)

- teams (Tuckmann Ladder)

 

But Ritas Exam Prep covers them really good and the questions themselves are rather easy.

My suggestion would be: Be prepared instead of losing out on these sort of 'freebie' questions which do not require too much analysis from your end. You just need to map the relevant theory (motivational/team/quality) to the scenario.

My first hand experience is that you will get a few questions on all of these, the number would vary person to person. I personally got quite a few on Tuckman Ladder, which I nailed easily.

For your quick reference, here are some which I noted for my notes:

HR/Motivational Theories:

Maslow - Hierarchy of Needs - Physiological/Safety/Love-Belonging/Esteem/Self Actualization
McClelland - Theory of Needs - Achievement/Affiliation/Power
McGregor - Theory X and Y -
X= Employees are inherently lazy and need to be micromanaged
Y= Employess are inherently motivated and need to be encouraged
Herzberg - Hygiene Theory - Proper work conditions only prevent dissatisfaction
Vroom - Expectancy Theory - motivation of the behavior selection is determined by the desirability of the outcome
Ouichi - Theory Z - increasing loyalty by providing a job for life
Fiedler - Contingency Theory - Leadership style depends on situation
Taylor - Scientific Management - work deserving of systematic observation and study

Quality Theories:

Deming - PDCA - TQM
Shewhart - Shewhart Cycle - father of statistical quality control
Crosby - Zero Defects / Conformance to requirments
Juran - Quality as fitness for use (80/20) / Cost of Poor Quality

Look them up in Rita's book or online. There are only a few that do rounds, so you do not have to learn a whole lot, but do understand the concept of each theory clearly.

Abhinav Praneet, PMP

My suggestion would be: Be prepared instead of losing out on these sort of 'freebie' questions which do not require too much analysis from your end. You just need to map the relevant theory (motivational/team/quality) to the scenario.

My first hand experience is that you will get a few questions on all of these, the number would vary person to person. I personally got quite a few on Tuckman Ladder, which I nailed easily.

For your quick reference, here are some which I noted for my notes:

HR/Motivational Theories:

Maslow - Hierarchy of Needs - Physiological/Safety/Love-Belonging/Esteem/Self Actualization
McClelland - Theory of Needs - Achievement/Affiliation/Power
McGregor - Theory X and Y -
X= Employees are inherently lazy and need to be micromanaged
Y= Employess are inherently motivated and need to be encouraged
Herzberg - Hygiene Theory - Proper work conditions only prevent dissatisfaction
Vroom - Expectancy Theory - motivation of the behavior selection is determined by the desirability of the outcome
Ouichi - Theory Z - increasing loyalty by providing a job for life
Fiedler - Contingency Theory - Leadership style depends on situation
Taylor - Scientific Management - work deserving of systematic observation and study

Quality Theories:

Deming - PDCA - TQM
Shewhart - Shewhart Cycle - father of statistical quality control
Crosby - Zero Defects / Conformance to requirments
Juran - Quality as fitness for use (80/20) / Cost of Poor Quality

Look them up in Rita's book or online. There are only a few that do rounds, so you do not have to learn a whole lot, but do understand the concept of each theory clearly.

Abhinav Praneet, PMP