pm roles and responsibility

Submitted by agera on Fri, 08/30/2013 - 11:03

 All the following are the roles of project manager except:

 
A) Act as interface with customer and functional managers.
B) Resolve all stakeholder conflicts.
C) Make all required decisions regarding the project
D) Produce end item with available resources, within time, cost and
performance constraints.
 
 
Answer is B, I am thinking of C. There is CAB and also scope change related questions cant me handeled by PM.
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kmohan

Fri, 08/30/2013 - 14:06

 Answer should be B as that is the only open statement out of all choices.  It is not clear, if the conflicts among the stakeholders are related to the project or not.  All the other choices are primary responsibilities of PM.

humanbeing2001

Sat, 08/31/2013 - 04:43

I think C is the Right answer as "ALL REQUIRED DECISIONS" includes decision regarding "Changes to Project", "Terminating the Project" etc. are not in the prerogative of the PM.

Resolving all stakeholder Conflicts would have less weightage as "Resolving Conflicts" can only be done by taking appropiate DECISIONS. Decisions such as in case of Compromise (Lose-Lose) situation "How much the PM's organisation has to Lose is not entirely up to the PM and would again lead to involvement & Decision of Sponsor.

antonyvd

Sat, 08/31/2013 - 06:33

 Answer is 'C',since PM cannot take all the decisions in a project.For example,he cannot take decision on change request to approve or not and this is upto CCB.

Bart

Sat, 08/31/2013 - 11:21

 

I'd have to agree with B as the *most * correct answer.  The key, in my opinion, is the word 'required' as it's used in C, and the word *all* as used in B.  Depending on the type of organizational structure (table 2-1, pg 22, PMBOK 5), the Project Manager can have anywhere from total to almost no decision making capability.  BUT - within the PMs sphere of authority, those decisions 'required' to be made, are the PM's responsibility - which makes that a true statement.
 
Resolving *all* stakeholder conflicts is unrealistic.  Throughout the PMBOK, conflict management focuses on the team (as described in 9.4.2.3, pg 281, PMBOK 5).  And in section 2.2.1 of the PMBOK where it talks about stakeholders, it says that, "An important part of a project manager’s responsibility is to manage stakeholder expectations..."  Managing expectations is not the same as conflict resolution.  Further on in that paragraph it mentions seeking help from other team members or even the project sponsor to assist with managing stakeholders. I interpret that to mean the PM can not deal with the stakeholders' "different or conflicting objectives" *all* by themselves - which makes statement B false.

 

agera

Sat, 08/31/2013 - 12:20

 completely agree.