PMP Question on Communications

I sat the exam yesterday (Perth Australia) and was unsuccessful on my second attempt. The exam itself was a lot easier than the first time I sat it.

From memory the exam had a lot of situational based questions.

 

One quesiton that springs to mind was this:


·       

Project manager on the phone to stakeholders and one of them is talking over the rest and not letting them speak, what should the PM do:


o  

Talk to loud guy offline directly after the call


o  

PM tells him to let others speak whilst on the call

 

I chose the "PM tells him to let others speak whilst on the call" option but not sure if it was right.

 

Any ideas?

 

 

 

 

 

In my real life scenario, I have told many times to this situation to the person takes long time to give chance to hear others opinion or others thoughts (or someting like that in a polite way).

In my opinion and experience, you have chooses the correct answer.

Thanks

Jai

admin's picture

 Yes I guess more practical thing is to ask during the meeting politely to let others speak too. But if you consider this as negative feedback then its better to talk offline