A question on Cost of Quality
Submitted by ovhirup on Wed, 10/15/2014 - 07:43
[b]Which of the following is also known as failure costs?[/b]
A>Cost of poor quality
B>Internal costs
C>Prevention costs
D>Cost of defects
I need to know the explanation of the answer. The ans as per one of the education provider is : A
My question is why it is not D? Is Defect not a failure? why will the cost of defect will not come under failure cost? Defect will require Rework and that is under failure costs.
Forums:
dipti1pmp
Wed, 10/15/2014 - 10:37
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yes
it is cost of poor quality.
as defect means there was not a problem with plan but the deliverable may be say was built wrong.
it is not necessary that always defect will have a cost related we could have made adjustments also right?
akaIndhu
Wed, 10/15/2014 - 15:49
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Ans:
It is ans 'A'.
Ref: PMBOK Page No: 235 under "Quality Management"
ovhirup
Thu, 10/16/2014 - 06:39
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A question on Cost of Quality
Cost of Non conformance >Internal failure cost (Plan Quality management page 235 PMBOK 5th ed)
Rework
Scrap
Rework can be done because of Defects right? then Cost of defect can be a internal failure cost.
Please explain what is wrong with my understanding.