You are a project manager

You are a project manager for an IT company in the final phases of project execution. Your project status is well within the budget and you are almost a week ahead of your schedule. During the final testing phase of the project, you realize that the performance of the product can be increased by almost 20% of the expected value by doing minor code changes in two modules. This change would require an additional 2 days of work. What should you do NEXT?

Analyze the various alternatives and do a detailed impact analysis before proceeding with the change
Update the change management form and send it to change control board for consideration
Discuss the change and impact with customer and seek his approval
Ignore the change as it is gold plating and should be avoided

My question is "it cannot be called gold plating if you get the change brings real value to the customer and its done through CCB" right?

admin's picture

Its gold plating , after you complete the current project you can always make suggestions to do performance improvement as part of next release or another contract.

this is one of the biggest mistakes PMs make and projects go over schedule and over budget. how do we know that the new change will not be over budget or over schedule. You try to gold plate and client may not even want to spend that much extra, as there may not be any requirement to further enhance the performance.

Ok so the key take away is any change that customer didn't ask should not also be taken to the integrated change control.

Ok so the key take away is any change that customer didn't ask should not also be taken to the integrated change control.

PMI won't encourage Gold Plating. It should be avoided. If done gold plating in projects even customer sign-off, still treat the project incomplete. We need to deliver only according to scope statement.