The following PMP® exam sample question is taken from the Free PMP Exam Simulator at http://free.pm-exam-simulator.com - The answer is at the very bottom:

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Cultural resistance is the root cause of quality issues according to whom?

A.) Deming
B.) Malcolm Baldridge
C.) Juran
D.) Shelby

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Hint: Juran is credited for adding human dimensions to quality management.
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