T&M - Experts need help.

A project is in escalation mode due to
schedule and budget overrun. It is a
T&M project. The customer does not
want to pay any more money beyond
what it has already spent. There is a
penalty clause of paying back 20% of
the T&M cost spent so far in case you
decide to terminate the project.

How will you manage this situation ?

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It is better to talk to the clients and let them understand that you need to spend more to get the project done and over with. It is the only way to finish it up. - Marla Ahlgrimm