PMI CHANGES - Updates to the Exam Rescheduling/Cancellation Policy

 Thank you for your interest in the PMI Certification Program.

IMPORTANT NOTE: 
This is notification that effective 1 April 2012, at noon (Eastern Daylight Time) PMI will be implementing a new exam rescheduling/cancellation fee. A fee of US$70 will be charged to you if you reschedule or cancel your computer-based test (CBT) within 30 days of your exam appointment. 

The rescheduling/cancellation fee is a means to better serve you by allowing for greater seating availability at Prometric Testing Centers since seating is available on a first-come, first-serve basis. This new rule will not take the place of the existing policy which states you must reschedule or cancel your exam before you are within two days of your exam appointment or you will forfeit the entire exam fee.

This fee will be applied for all of PMI’s certification and credentialing exams and is for CBT exams only, not paper-based tests.

If your exam is scheduled during the month of April, and you suspect you will need to change your appointment and want to avoid the new fee, please reschedule or cancel your exam before 1 April 2012 when the new rule goes into effect. 

Please read your respective handbook and the FAQs document for full details on the new fee and existing policy.

If you have not scheduled your exam appointment yet, you can find your examination scheduling details on the online certification system, and schedule your exam by following the Exam Scheduling Instructions.

PMI wishes you a successful testing experience. Please contact the Customer Care Centre in your region if you have questions or concerns.

Thank you, 
PMI Customer Care