The PM working on a call center implementation

Submitted by steelproject2012 on Mon, 04/22/2013 - 17:50

You are the Project Manager working with the customer on a call center implementation. You are required to purchase and integrate a work How software product into the call center.  As the Project Manager, you want one price from the vendors for the purchase and implementation of this product. What type of document should be used?

(A) Invitation for Bid

(B) Request for Quote

(C) Request for Proposal

(D) Request for Information

Kindly explain ur choice

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PMP / CAPM exam Question bank
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crushPMP

Mon, 04/22/2013 - 17:53

As the PM just needs one price, I would go with A

sspawar

Mon, 04/22/2013 - 18:19

 12.1.3.4

B

steelproject2012

Mon, 04/22/2013 - 19:19

pls can anyone explain the differences n how to make the correct choice here.

vmetha

Mon, 04/22/2013 - 21:18


Will go with A.

 

Reason:

 

B: quote is for items...for ex. quote to buy car...

 

c. Request for proposal is for services. Like for providing CM Services on project.

 

d. RFI is for asking question. Not necessarily related to price..

sspawar

Tue, 04/23/2013 - 03:51

After  reading section 12.1.3.4

question does not seem a valid question.

both option bid and quotation  may come in this category.

but glossary p445 RFQ - is quite obvious. --- to rest at option B

ssundar

Tue, 04/23/2013 - 04:03

 B

ssundar

Tue, 04/23/2013 - 05:15

Invitation for Bids asks one single price for overall work, where as Request for Quotation is breakup of indivial work items. 

correct ans looks like A. 

sspawar

Tue, 04/23/2013 - 09:32

 you should REFER pmbok definitions of 

RFQ

RFB

 from glossary

steelproject2012

Tue, 04/23/2013 - 10:54

Correct Answer: (C) Request for Proposal

Explanation: A Request for Proposal (RFP) deals with a detailed, very specific approach to a customized solution and a total price. An Invitation for Bid is a sealed bidding process that lists seller's firm price to complete the detail work. This is typically used in government bidding. A Request for Information (RFI) deals with finding potential vendors for consideration for proposals or quotes. A Request for Quotes involves getting prices from a company for goods or services.

 

Any objection, pls? Source is from a pool of questions in a training manual of a company.

bkthakkar

Tue, 04/23/2013 - 11:59

Integration work of software depends on the existing policies of the business and designing the correct specifications is complex. The job requirements vary as the work progresses.


Therefore, Request for quote andRequest for Information are completely ruled out.


But in case of IFB, it is also similar to RFQ, but ofcourse, on larger specification wherein items to be executed are more than single item as mentioned in the Quote


RFP is the one wherein the Project Manager or the Company can provide suitable solution depending on the avaialbity of his technical manpower and provide the optimal solution which is an ideal scenario.


Therefore I would go for C (Request for Propsoal)