Perform Quality Assurance - Perform Quality Control

Submitted by al.zo on Thu, 04/04/2013 - 02:20

 Hi,

 

"During project executing, a project team member informs the project manager that a work package has not met the quality metrics, and that she believes it is not possible to meet. The PM meets with all parties concerned to analyze the situation. Which part of the quality management process in the PM involved in?

1. Perform Quality Assurance

2. Project Control

3. Perform Quality Control

4. Plan Quality

Answer given is 3 (saying that measuring is part of Perform Quality Control).

But, "during project executing" is not the Perform Quality Assurance executed?

Also quality metrics is an input to Perform Quality Assurance. 

It looks to me that Perform Quality Control has already been executed and now they are evaluating the measurements in Perform Quality Assurance.

Thanks

Regards

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Renji2013

Thu, 04/04/2013 - 03:06

 


I just re read the PMBOK.


P. Q Assurance is making sure right quality processes, policies, procedure are used and improve, correct them by CRs. Eventhough the process takes quaility control measurements and quality metrics, they are not used to verify the end product/results. The QA took doesnt care about what the output is lying there :(


On the other hand, P. Q. Control, measures the parameters at project and product levels, compares with quality metrics (variance analysis) and also identify ROOT causes of 1 ) poor product quality + 2) poor project measurements . So, in the above case, PM HAS to be in the P . Q control, as they are trying to see if the END product met the quality metrics. right ?


Read first para P 206, to get it clear.


P. Q Assurance: Are we building the product correct WAY


P. Q Control: Are we building the CORRECT end products + getting expected project process results (SPI, CPI etc)


 


Renji