Question: Your are managing a software project which is due for design document release next week. You are currently reviewing the document, when an influential stakeholder asks you to add a feature to the existing design. This stakeholder has earlier also tried to bother you with unreasonable demands at the last days of release. What is the best you can do in this situation?
Options:
A. Report his behavior to the senior manager suggesting them why he should no longer be associated to your project as a stakeholder
B. As this person is influential, you have no option but to listen to him and add the functionality
C. Determine the impact of this change on your schedule and their constraints before taking a decision
D. Ask him to raise a written change request form and then follow integrated change control
What should be the correct answer? As per me it should be 'C' - determine impact. But the correct answer given was 'D'.
Explanation : Answer (d) Ask him to raise a written change request form and then follow integrated change control. It is important that a project manager should consider written and well documented change requests for the project.
Is it correct? Before impact PM must confirm that the CR is raised in written?
When you add a feature to the existing design, it means that it will impact the scope baseline and in any impact on scope baseline should first start with Change Control who will decide whether to accept it or reject it. If the CR is approved, then the Project manager can look for impacts and reschedule the project.
First step is to get the change properly documented, in this case its verbal, so once he submits a CR , it can be taken through the Integrated Change control process.
Hi dear samir, there is no doubt that the correct answer is D as indicated in that practice exam, and this is the best answer. Let me explain for clarity.
1. First, understand the context of the question. The context is about change request. Though, there are some phrase and situation in the question included to mislead you to think that the context is about ethics, but NO.. the context is about Change Request. Thus, choice A is definitely WRONG.
2. Even if the person is influential, we can listen to him, but not to immediately ADD the functionality of what he wants. Since he is speaking of change in the scope, it has to be documented. Thus, choice B is wrong.
3. Choice C may be misleading to think this is correct. But look, is it logical to proceed with assessing the impact of a verbal demand to change the scope before having the decision? Now, decision to what? Yes, in some cases, even if the request is yet verbal, we can proceed with assessing its impact parallel to the change process, but what makes this choice C blurd is that - decision to what? this means this choice is not clear and incomplete. Thus, it cannot be correct.
4. Choice D is obviously correct. Explanation already written by Admin.
vikasmisra
Mon, 04/09/2012 - 06:24
Permalink
The way I look at it, if its
The way I look at it, if its not in writing. I dont see it.
How do I justify my actions later on if I dont have any written documents to support it.
This will also prevent any confusion or misunderstanding as the request is in black and white.
Anyone else???
anand2381
Mon, 04/09/2012 - 08:30
Permalink
D looks correct to me
When you add a feature to the existing design, it means that it will impact the scope baseline and in any impact on scope baseline should first start with Change Control who will decide whether to accept it or reject it. If the CR is approved, then the Project manager can look for impacts and reschedule the project.
admin
Tue, 04/10/2012 - 04:53
Permalink
First step is to get the
First step is to get the change properly documented, in this case its verbal, so once he submits a CR , it can be taken through the Integrated Change control process.
projmanpro
Tue, 04/10/2012 - 05:09
Permalink
No doubt, D is correct and the best answer
Hi dear samir, there is no doubt that the correct answer is D as indicated in that practice exam, and this is the best answer. Let me explain for clarity.
1. First, understand the context of the question. The context is about change request. Though, there are some phrase and situation in the question included to mislead you to think that the context is about ethics, but NO.. the context is about Change Request. Thus, choice A is definitely WRONG.
2. Even if the person is influential, we can listen to him, but not to immediately ADD the functionality of what he wants. Since he is speaking of change in the scope, it has to be documented. Thus, choice B is wrong.
3. Choice C may be misleading to think this is correct. But look, is it logical to proceed with assessing the impact of a verbal demand to change the scope before having the decision? Now, decision to what? Yes, in some cases, even if the request is yet verbal, we can proceed with assessing its impact parallel to the change process, but what makes this choice C blurd is that - decision to what? this means this choice is not clear and incomplete. Thus, it cannot be correct.
4. Choice D is obviously correct. Explanation already written by Admin.