customer expectations met
Submitted by ppalkonda1975 on Tue, 07/16/2013 - 18:57
| You have successfully completed a project and the customer is happy with the product. From a project management perspective, when a service or a product meets customer expectations, it means that: |
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| Choice 1 | Cost of quality is low | |
| Choice 2 | Project is completed | |
| Choice 3 | Cost of quality is high | |
| Choice 4 | Quality is achieved | |
Forums:
humanbeing2001
Tue, 07/16/2013 - 19:12
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Option 4
Option 4
ppalkonda1975
Tue, 07/16/2013 - 21:37
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Just curious why not option
Just curious why not option "project completed" ?
Thanks
subinoyd
Wed, 07/17/2013 - 00:58
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D
Just my thought...
Project completion will NOT only depend on meeting customer expectation but also on administrative closure activities (in brief), so there is something more. But quality as defined, is measure by which customer expectations are met, which is TRUE in this case.
Regards,
Subinoy
boji
Wed, 07/17/2013 - 06:31
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Customer loyalty is very
Customer loyalty is very important to us. Our mission is to be the company’s lens to the customer’s perspective, promoting a customer-focused culture. through our speaking seriously. We could also implement it pretty quickly in all countries.
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