Confusion over Change Control

 Experts,

 
When the impact of the change should be analysed? Is it before create the formal change request? or After filing of the change request but before presenting it to the change control board? 
 
I see many questions regarding this on the practice test and their answers are very confusing? Do we handle change differently for internal change or for external (customer) change ?
 
Need more explanation.

In the real world, the sequence goes as follows:


Receive formal form of change request with a clear description of the change requirements


Analyze the change and understand it's reasons, goals,...etc


Assess the impact of the change on project constraints like scope, time, cost, resources, risk,..etc


Look for alterntatives or other options to the change


Discuss the change with senior management (internally) and get approval for your proposal


Present a formal feedback of your proposal to the customer


The customer will asses your feedback and sign the change


The change moves into the implementation phase


 

RP's picture

Ultimately, a change should be analyzed as part of the integrated change control process. Such would happen after a formal change request has been submitted. Approval/Rejection of the change by the CCB, is the precursor to obviously implementing the change.