chg qn
You are a project manager working on a project to market a new product. The deliverables of the project have been established, and the project work has begun. A contract to deliver the deliverables has been signed. The customer who has signed the contract has telephoned you to request additional work to be done on the project. This work will affect the budget but not the schedule of the project. This project has a high priority with your company. What should you so next?
a. Do what the customer asks you to do and add the additional requirements to the original contract
b. Refuse the request and send a memo to your management explaining the situation
c. Respond to the customer’s request by explaining the change procedure and askingthat he or she submit a request for change
d. Arrange to meet with the project team to discuss this change
cnppmp
Thu, 05/16/2013 - 18:52
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C
C Respond to the customer’s request by explaining the change procedure and askingthat he or she submit a request for change
Regards
CN Patil
BK
Thu, 05/16/2013 - 19:07
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yes.. C is the correct ans.
yes.. C is the correct ans. also as Change is a formal process so customer needs to open the request first..so C is the best ans.
sanskrit
Fri, 05/17/2013 - 01:10
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Because of this
"This work will affect the budget but not the schedule of the project."
Thats the reason we think the analysis has already been done ?
crushPMP
Fri, 05/17/2013 - 03:01
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^ Yes, all the analysis on
^ Yes, all the analysis on the triple contstraints would have been done. So C makes sense.