cost of quality
Submitted by babai on Thu, 01/29/2015 - 22:46
Strange question from techfaq360
Question : As a project manager of a large product - you and your team have shipped the deliverables to your customer.However the customer has reported a number of serious issues in the quality of deliverables - as a result of which the cost of quality of your project is deemed high. In the above scenario which type of cost would have caused the cost of quality to increase ? |
1. Less Rework. |
2. Higher productivity. |
3. Lower costs. |
4. Increased stakeholder satisfaction. |
Correct Answer is : 4 Options A , B and C are benefits of meeting Quality Requirements.The question states what has contributed to increased cost of Quality.As the stakeholder is not satisfied with the deliverables - there is rework involved , there is an impact on productivity and increases cost.It also decreases stakeholder satisfaction - so amongst the choices option D is the correct option. |
Does it make sense?
Forums:
YogSam
Thu, 01/29/2015 - 23:43
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Question doesnt make any
Question doesnt make any sense to me. you mean to say Increased stakeholder satisfaction. is a type of cost which would have caused the cost of quality to increase ?
jwhelan
Fri, 01/30/2015 - 02:26
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no
no, the grammer is off as well. I would toss this test bank out.
admin
Fri, 01/30/2015 - 04:04
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Agree dont waste time on such
Agree dont waste time on such