communication question - scordo


Hello , another question from scordo :)

 You are working on a project where all the team members are located in geographically different areas, therefore all the communication is done via e-mail and chat. It is sometimes hard to get the true meaning of these messages because you can't see facial expression or hear tone of voice, this is an example of?

A. Encoding
B. Medium
C. Decoding
D. Noise
i think the problem is in the tool which is the medium but scordo says its noise
What do you think ?