communication question

can anybody respond to the below question?


In one of the project status reports, two of the senior team members get into an argument regarding introduction of a new tool  to automate the process of time sheet filling . Which of the following would provide you maximum insight on the conversation from the following?

  A. The content and timing of conversation
  B. The content and timing of the conversation and the communication technology used
  C. Body Language and the words in the conversation
  D. Body language and voice modulation including pitch and tone

admin's picture

Should be C. Since Body language and words will cover verbal + Non-verbal communication. Not sure though

I will go with "D". Dody language and other paralingual communication is a major part in communication rather than actual word used.

Please let us know the correct answer to this if you have from the source of the question.